Making the decision to place a loved one in a nursing home is never easy. Families trust that the facility will provide compassionate and attentive care. Unfortunately, nursing home neglect remains a serious issue across Western New York.
What Is Nursing Home Neglect?
Neglect occurs when staff fail to provide the basic care a resident needs. Unlike abuse, which is intentional harm, neglect often results from understaffing, poor training, or lack of supervision. The consequences, however, can be just as devastating.
Warning Signs to Watch For
Family members should look for red flags that may indicate neglect, including:
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Unexplained weight loss or malnutrition
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Dehydration or frequent infections
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Bedsores (pressure ulcers)
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Poor personal hygiene
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Unclean or unsafe living conditions
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Withdrawal, depression, or sudden personality changes
Legal Options for Families
If you suspect neglect, it’s important to take action quickly. Steps may include documenting your concerns, reporting to the New York State Department of Health, and consulting an attorney. At Hardy Marble LLP, we help families:
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Investigate potential neglect claims
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Hold nursing homes accountable for poor care
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Pursue compensation for medical expenses and suffering
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Advocate for safer conditions for all residents
Your loved one deserves dignity and respect. If you notice signs of neglect, don’t stay silent—our team is ready to stand up for their rights.

